World Telecommunication and Information Society Day is celebrated every year to help raise awareness of the possibilities that the use of the Internet and other information and communication technologies (ICT) can bring to societies and economies, as well as to bridge the digital divide.
The Day is celebrated on 17 May, which marks the anniversary of the signing of the first International Telegraph Convention and the creation of the International Telecommunication Union (ITU).
What is the role of telecommunication in business?
Firstly, telecommunication allows businesses and entrepreneurs to use advanced communication methods – from employees to customers (which includes everyone!). Using telecommunication services, it ensures that your business has the necessary infrastructure and also tools to transmit data digitally. We know that ‘digital’ is the new normal.
Telecommunications is indeed, a critical tool for businesses (and entrepreneurship). It enables companies to communicate effectively with customers and deliver high standards of customer service; and it is a key element for employees to connect easily from wherever they are located, remote or local. Remember we are well into WFH now. Mobile telecommunication gives businesses the opportunity to introduce more a flexible working style – by allowing employees to work efficiently from home or any other remote locations.
Is telecommunications a necessity?
Communication is likely to be much less efficient and effective, if the right tools aren’t being used. Telecommunication is one of the most important forms of communication in any modern business.
How does telecommunication benefit a business?
When businesses use telecommunication technology, they can communicate directly with customers, access the information they need anywhere and anytime, keep up with their market trends and demands, and create resources and relationships that help them to stay competitive.
There are many benefits of telecommunication for businesses. It’s essential to focus on your goals and how it can help your organization succeed. Here are some:
> Better communication: Using telecommunication services, your business has the necessary infrastructure and tools to transmit data digitally – which includes a huge range of information that can be used for many different purposes, from analytics and important documents to emails, messaging, and voice conversations. Your business is capable of enhanced communication both internally and externally – which improves efficiency and productivity. A great help for entrepreneurs!
> Collaborative work: By providing the right tools, telecommunication solutions can make your team more collaborative. Modern businesses often have multiple departments and teams that work together on projects and need to collaborate seamlessly.
Telecommunication opens up communication and collaboration between teams so that they can work together. Tools such as video conferencing , podcasts, virtual meetings together with cloud services bring colleagues on the same page, even if they’re on different continents.
> Flexibility: Businesses can work more flexibly when they have the telecommunication infrastructure to support them. People have worked remotely over the last couple of years, and many businesses are still operating using remote work. The number of people telecommuting grew by 216% from 2005 to 2019, even before the pandemic.
> Improved customer experience: Better communication adds the advantage of improving customer experience as well. Customers receive better service & your business can keep up with the expectations of your customers, which have evolved over the years.
Telecommunications services can help you to ensure you are there for your customers in many different ways. You need to keep your business online so that you are able to communicate & provide your customers the care and experience that they deserve.
> Increased efficiency & productivity: With better communication through telecommunication, it’s a fact that efficiency can be improved and misunderstandings reduced. Telecommunication helps your business to operate on all levels, which can lead to increased efficiency. It can increase efficiency and productivity for workers all over.
Improve your business with telecommunication
Making good use of telecommunication can deliver a range of excellent benefits to any organization, making it easy to do business in the reality o the modern world today.